Support

We're here to help

Write to us

Questions, bugs or ideas for new techniques. We usually reply within two days.

[email protected]

Restore Orbloom Pro

Open Settings in Orbloom and tap Restore purchases. Make sure you're signed in with the Apple ID you used to buy Pro. If Family Sharing is on, family members can restore it the same way.

Cancel or change a subscription

Subscriptions are managed by Apple. In Orbloom, go to Settings → Orbloom Pro → Manage, or on your iPhone open Settings → your name → Subscriptions. Cancel at least 24 hours before the renewal date to avoid being charged.

Refunds

Apple handles all payments, so refunds are requested from Apple at reportaproblem.apple.com.

Redeem an offer code

In Orbloom, go to Settings → Orbloom Pro → Redeem code, or tap Redeem code on the Pro screen.

Apple Health

Turn on Save mindful minutes in Settings to log sessions to the Health app. If nothing appears, open the Health app → Sharing → Apps → Orbloom and allow Mindful Minutes.

No sound or voice

Check that Voice guidance, Chimes or Ambient sound is on in Settings and that your volume is up. Sound keeps playing when you lock your iPhone during a session.

Reminders don't arrive

Open iPhone Settings → Notifications → Orbloom and allow notifications, then set your reminder time in Orbloom's Settings. Focus modes can hold reminders back.

Your data

Orbloom has no accounts. Your journey is stored only on your iPhone, so it isn't carried over to a new phone except through an iPhone backup. Read the privacy policy.

A note on safety

Breathing exercises are not a substitute for medical care. If you feel dizzy or unwell, stop and breathe normally.